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SHIPPING INFORMATION
 

 

Shipping Outside the Continental 48 States-
(Alaska, Hawaii, Virgin Islands, Puerto Rico, APO's, FPO's and other U.S. territories.
*Please note: We will no longer be shipping to Canada or internationally as of 3/1/10

1) Shipping Quote: please send an email to info@psep.biz, include the part #'s of the items you are interested in purchasing and your physical shipping address and email address and we will respond to your shipping inquiry.  Expected response time is usually within one business day during normal operating business hours. MON-THU 9am-5pm, FRI 9am-3pm CST
.

2) Paying by Credit Card (
US billing addresses only): You will be provided a toll free # in your shipping quote to call if you would like to place your order over the phone, or you may use our mail order form - click here. Due to the growing number of credit card fraud purchases, we will only ship to the Credit Card Billing Address that is verified. If we do not receive an AVS match by our processor we will not ship your order. You will be notified and will need to place your order through the mail.

 

Shipping:
Standard residential shipping is $7.95 (for the complete order - not per item) in the Continental United States.  If you are ordering from Hawaii or Alaska, please CONTACT US FOR A SHIPPING QUOTE. Second Day Air and Overnight Shipping prices are guaranteed up to 5lbs and non-oversized packages, anything over 5lbs and/or is an oversized package will receive a shipping quote. If any shipping change is needed you will be contacted by PSEP with a price quote. All orders are shipped Via UPS or USPS, unless stated otherwise. Please be aware of UPS www.ups.com, and USPS www.usps.com shipping policies and guarantees.  Please allow USPS shipments 2-7 business days for delivery and UPS shipments 2-7 business days depending on your location after order is placed.  USPS shipments do not have tracking information. All engine orders must be shipped to the credit card billing address. Most orders are shipped out by us or one of our distributors within two days unless item is backordered, in which we will notify you. Tracking #'s are available upon email request only at info@psep.biz, UPS will automatically send tracking information via e-mail.  If you do not supply us with an e-mail address you will not get tracking info.   

 If there is an error in shipping such as items missing, parts damaged or wrong item/'s shipped, these errors must be reported within 30 days of delivery.